COVID-19 Updates: Order Online for Home Delivery. Read More

Returns

If you're unhappy with an item you've ordered, or you've ordered an incorrect item, contact us and we'll make the returns process easy.

1 – Give us a call or send us an email

Call us on 01384223988 or send us an email, Monday to Friday, 9:00am to 5.30pm.

2 – We'll give you a Returns Authorisation Number

We'll give you a unique number in case you want to track your return.

3 – We'll arrange collection

We'll arrange collection by specialist couriers for a time that's convinient with you.

4 – Pack your item(s)

Securely pack your item(s) in the original packaging and include a note with your name, address and order number. This can be found on the dispatch note that was included in the parcel when it was delivered.

5 – We'll send you a refund

Once your item is received, we'll process a refund or if you wish, help you choose an alternative item.

For more information, see our Terms and Conditions.

Loading
Loading